Our Happiness Pledge
100% Satisfaction Guaranteed!
We want you to be completely satisfied. We put our blood, sweat, and tears into testing and developing our products and if you are not satisfied, you can request a full store credit for your purchase, excluding shipping charges. We can not control delivery. If you are missing a package please contact your post office. We do not refund lost or stolen packages.
Do keep in mind that our kit will not press glitter or mineral powders, but that said we want you to be happy. Simply follow our return instructions below within 60 days from the date of purchase for a full refund.
1. EMAIL US a request at firstname.lastname@example.org
2. SHIP BACK YOUR PRODUCT
You must ship back ALL items from your original order. If any items are missing the refund is subject to a pro-rated amount or rejection of refund.
3303 N. Gaylord Street
Denver, CO 80205
To ensure delivery, please send with an insured carrier. Refunds cannot be processed for packages lost in transit. Return shipping fees are not refundable. All returns need to include all original components.
3. CHECK YOUR EMAIL
You will receive an email confirmation in 10-15 business days, once your refund has been processed.
Write Us At: FIXY Makeup 3303 Gaylord Street, Denver, CO 80205
Call Us At: 347-855-3499